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Residential Center Positions

ICF Program Director

The ICF Program Director is responsible for the development, administration, supervision and operations of the ICF/ID program department. This management position ensures the program(s) operate at a high level of quality, and meet state and federal regulations. The position will collaborate with the vocational services program. The role requires collaborative working relationships with all necessary departments, the community, regulatory officials, and families in the performance of its operations. This is a salaried exempt position and requires a flexible schedule.

Requirements for the position include:

  • Bachelor’s degree (B.A. or B.S.) from four-year college or university in social work, human services or related field.
  • Master’s degree in social work, human services preferred.
  • A minimum of three years management experience directing a business unit.
  • A minimum of seven years in a health or human services setting.
  • A minimum of three years supervisory experience in a leadership role.
  • Valid driver’s license and the ability to travel as needed.

The ICF Program Director is an exempt management position and is responsible for:

  • Monitoring and ensuring performance indicators of assigned area are in compliance with Hills & Dales policies, federal, state, local, ICF/ID, managed care organization (MCO)/Medicaid rules & regulations, and meet the quality standards of the Organization.
  • Knowledge of federal, state, local, ICF/ID & MCO/Medicaid rules, standards & regulations.
  • Ensures development and implementation of programs for residents; provides over-site to leaders in each area for program development and implementation.
  • Assists with the development of training standards for the Organization in the assigned areas and assess training needs of assigned staff and coordinates with Human Resources the development of necessary programs.
  • Participates with the admissions committee for the ICF/ID & other areas of service.
  • Oversees the documentation process to ensure compliance with federal, state, local, ICF/ID & MCO/Medicaid rules, standards & regulations.
  • Develops the strategic direction of the ICF/ID service programs inclusive of short and long term goals for the programs that support the Organization’s overall mission and business strategies in conjunction with the Chief Executive Officer.
  • Develops and over sees budgets of assigned departments in conjunction with the Chief Financial Officer and analyzes the financial statements of assigned departments and understands the Organization’s financial status.
  • Analyzes the financial statements of assigned departments and understands the Organization’s financial status.
  • Develops process certification standards and assists in the process certification for CARF Accreditation.
  • Establishes performance indicators & evaluation, remediation process for assigned programs.
  • Promotes and actively participates in the marketing and public relations of Hills & Dales to assure consistent knowledge, awareness and support are achieved.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work and staff performance.
  • Ensures staffing is at necessary levels to meet standards
  • Interacts with families and residents in efforts to provide high quality, value-added programs and services.
  • Conducts audits and reviews to ensure quality of service and consistency of policies as well as assesses the changing needs of consumers.
  • Works closely with regulatory agencies at the local, county, state and federal level.
  • Develops and initiates standards and methods for inspection, testing and evaluation of assigned areas. Addresses non-conformities from previous internal and external audits of assigned areas.
  • Serves on assigned committees for the successful operation of the Organization and implementation of Hills & Dales strategies.
  • Visits service sites of Hills & Dales on an as-needed basis.
  • Facilitates effective strategies in collaboration with others in the transportation requirements of residents.

 

Qualifying candidates must also be free from a conviction or prior employment history of child or resident abuse or dependent adult abuse; requires a valid driver’s license and ability to drive agency vehicle.

Send resume and cover letter with salary requirement to

Hills & Dales 1011 Davis St., Dubuque, Iowa 52001 attn:  Human Resource Director


Shift Supervisor

Specific duties and responsibilities:

  • Provides ICF/ID Facility orientation to new Personal Assistants.
  • Monitors and ensures that performance indicators of assigned area are in compliance with Hills & Dales policies, federal, state, local, managed care organization (MCO)/Medicaid rules & regulations, and meet the quality standards of the Organization.Assures Personal Assistants follow proper safety and infection control procedures on assigned shift.
  • Constantly assesses staff performance on quality care issues.
  • Reviews and attends to Personal Assistants’ daily concerns; provides continuous direction and supervision.
  • Directs the work of Personal Assistants, providing necessary training and feedback on performance.
  • Addresses complaints, resolving problems and communicating issues to supervisors and upper management as appropriate.
  • Maintaining harmonious relations among staff.
  • Reviews and approves Personal Assistants’ incident report data recording.
  • Prepares and maintains appropriate records and reports.
  • Maintains knowledge of appropriate state and federal regulation governing ICF/ID facilities.
  • Provides assistance to department supervisors, managers & directors and performs other duties as required.
  • Follows and maintains established department/center policies, procedures, quality, safety, environmental, and infection control standards.
  • Attends training, workshops, and seminars.
  • Communicates with families as appropriate.
  • Participates in the Organization’s meetings, committees, and special projects as assigned.
  • In absence of the Facility & Support Director has the ability to respond to all resident, staff, and property emergencies.
  • Documents circumstances of resident and staff incidents and initiates necessary intervention and follow-up.
  • Schedules staff in order to provide & deliver the necessary services & interventions, example review DAS for upcoming open shifts, etc.
  • Provides documentation of services via approved computer software programs or hand written to record significant events, medication records, & other forms of documentation according to individual programs, policies & procedures
  • Supports LTC Program staffing needs and works closely with LTC/DH Coordinato
  • Schedules staff to attend medical appointments and community outing
  • Maintains knowledge of individual’s basic needs & behavioral needs; uses this knowledge to educate staff & deliver services in a consistent manner with the individual’s program plans.
  • Assures the confidentiality of all data, including resident, employee and operations data.
  • Performs other duties as assigned.

Schedule:
Position is Full-time, 2nd Shift, 3-week rotating schedule, 80 hour per pay period
Wk1: Tues-Friday 12:30pm-9:15pm (Sat, & Sun Off)
Wk2: Mon-Friday 12:30pm -9:15pm (Sat, & Sun Off)
Wk3: Mon-Thurs, Sat, & Sun 12:30pm-9:15pm (Fri Off)

Requirements:
A Bachelor’s degree in a Human Services field is preferred, an Associate of Arts degree with one-year experience in a direct care setting will be considered, or a minimum of one-year supervisory experience demonstrated leadership ability with a minimum of two years experience in a direct care facility.


Personal Assistant

Starting wage is $14.00-$14.50 based on experience.

College related education for AA (additional 30 cents per hour) or BS/BA (additional 60 cents per hour).  CNA or CMA certification (additional 15 cents per hour). Shift and weekend differentials also available. The second shift differential, between the hours of 2pm and 10pm, is an additional $2 per hour. 

Must be 18 years of age with a current, valid driver’s license. Applicants must qualify as an approved driver to drive company vehicles.

Offer of employment contingent upon successful completion of criminal background checks and drug screening. EOE

Personal Assistants are responsible for helping to build meaningful lives for the children and adults Hills & Dales serves and for enhancing the quality of their lives. Personal Assistants assist individuals with disabilities in their day-to-day living activities, providing direct support. No experience is needed and on-the-job training is provided!

Full-time Positions

Second shift: Generally between 1:00pm – 9:00pm, every other third weekend
*Positions consist of an every other weekend rotation

Part-time Positions

Position available across first, second, and third shift. Positions offer various times and flexibility to meet both the needs of the employee and residents. Positions consist of an every other weekend rotation and 16 – 64 hours per pay period.


Personal Assistant III

Personal Assistant III specializes in behavioral supports for the children and adults Hills & Dales serves and for enhancing the quality of their lives.

Starting wage is $14.50 to $16.00 based on experience.

College related education for AA (additional 30 cents per hour) or BS/BA (additional 60 cents per hour).  CNA or CMA certification (additional 15 cents per hour). Shift and weekend differentials also available. The second shift differential, between the hours of 2pm and 10pm, is an additional $2 per hour. 

Must be 18 years of age with a current, valid driver’s license. Applicants must qualify as an approved driver to drive company vehicles.

Personal Assistant III’s positions specializes in behavioral supports to individuals with intellectual disabilities.

Offer of employment contingent upon successful completion of criminal background checks and drug screening. EOE

Full-time positions:

Second shift: Generally between 1:00pm – 9:00pm, every other third weekend

Part-time position:
Second shift: Generally between 1:00pm – 9:00pm

*Positions consist of an every other weekend rotation. Available between 14-50 hours per pay period. 


Environmental Service Assistant

Specific duties & responsibilities:

  • Cleans and sanitizes interior of buildings to meet sanitary and quality regulations.
  • Washes windows, walls, sinks, tubs, mirrors, etc.
  • Ensures soap, towels, and similar supplies are adequately stocked.
  • Performs routine weekly cleaning activities, such as dusting, mopping, etc.
  • Performs trash removal and transports to disposal area.
  • Performs laundry duties.
  • Provides light maintenance duties, such as painting.
  • Performs floor maintenance to include buffing and waxing.
  • Cleans wheelchairs and other consumer apparatus and equipment.
  • Assists in organizing and maintaining storage areas; stocks environmental and nursing supplies and materials; notifies supervisor of low levels.
  • Sets up chairs and tables for meetings and special occasions.
  • Shovels snow in winter months.
  • Reports to supervisor any mechanical failures or hazardous conditions.
  • Carries out the mission of the organization and is a role model operating with the highest standards of ethical practices.
  • Maintains a clean work environment; follows safety & emergency procedures as well as reporting of safety and health concerns in a timely manner.
  • Assist with residents moving and/or other moves/changes as needed.
  • Assures the confidentiality of all data, including resident, employee and operations data in compliance with HIPAA policy & confidentiality procedures.
  • Attends meetings as required.
  • Performs other duties as assigned.

Knowledge, skills, and experience

  • Knowledge of basic laundry and cleaning activities and the ability to perform those duties satisfactorily.
  • Knowledge of acceptable levels of sanitary standards and cleanliness.
  • Ability to follow instructions completely, thoroughly and in a timely manner.
  • Ability to operate simple housekeeping equipment.
  • Demonstration of acceptable levels of attendance, punctuality, and work ethic such that the job performance meets or exceeds expectations.
  • Ability to work with others in the completion of department duties.
  • Ability to develop interpersonal relationships with coworkers, staff, residents, families and the community such that job performance meets or exceeds expectations.
  • Ability to work both independently and in a team-oriented, collaborative environment in the completion of department duties.
  • Ability to work flexible hours.
  • Ability to travel to other work sites for cleaning purposes.
  • In all cases of physical requirements, appropriate reasonable accommodations will be considered whenever possible to allow position incumbent to accomplish essential functions in an alternative manner.
    • a. Ability to lift 35 pounds is required. Good motor coordination. The ability to stand, bend, move and lift is required through out the majority of the work shift. Capable of squatting, climbing, standing and working from ladders. Ability to grasp, push, pull & reach in performing job duties.
    • b. Ability to work with chemicals in a safe manner.
    • c. The environment can be crowded, noisy with frequent distractions. Subject to various temperatures and weather conditions occasionally when having to work or go outside.

Education, experience, and training:

  • Free of a conviction or prior employment history of child or resident abuse or dependent adult abuse.
  • No education or experience requirements, however, would prefer one or more years related experience.
  • Valid Driver’s License, preferred.

PART TIME – 2ND SHIFT


All positions at Hills & Dales require the ability to pass an extensive background check including checks of the Dependent Adult and Child abuse registries, Sex Offender registry and a criminal history check. Offer of employment is contingent upon successful completion of criminal background checks & drug screening. EOE.

Full-time positions receive benefits including health, dental, life and disability insurance, paid vacation and sick time, paid holidays, and 401(k). Part-time positions receive paid vacation, sick time and paid holidays.

Hills & Dales is an Equal Opportunity Employer and a Drug Free Workplace. Fill out an online application or send resume and cover letter to humanresources@hillsdales.org.